FAQ’S
Orders & Shipping
✅ When will I receive my order?
Most items are printed and shipped within 2-5 business days. Delivery times vary by location:
Worldwide: 15-30 business days
EU: 10 business days
🔄 Can I change or cancel my order?
Because each product is made on demand, we begin processing right away. We cannot cancel or modify orders once they are placed. Please double-check your info before purchasing.
📦 Do you offer tracking info?
Yes! Once your item ships, you’ll receive an email with tracking details. Keep an eye on your inbox or spam folder.
Sizing & Materials
🧵 What are your products made of?
We use eco-conscious materials like organic cotton and recycled blends.
📏 How do I know what size to order?
Check our size chart on each product page. Our fit is relaxed, gender-neutral, and true to size.
🧺 Will the items shrink after washing?
No — our fabrics are pre-washed. Just follow the care label to keep your garment looking great.
Returns & Issues
🚫 Do you accept returns or exchanges?
Since our items are made-to-order, we don’t accept returns or exchanges unless the item is damaged or incorrect.
💔 Item damaged or incorrect?
We’ve got you. Contact us within 10 days of delivery with a photo, and we’ll send a free replacement.
💌 How do I contact support?
Reach us at info@bittersuits.com or send us a DM on Instagram @bittersuits
